Are the hire trailers in stock?
There are always different trailers in stock, as with any hire business, availability is ever changing; to see if the trailer you would like to hire is currently in stock, please email us at office@foodtrailerhire.com.au or give us a call on 1300 813 100.
What do I need to pay up front?
You will be charged an establishment fee at the start of your hire agreement, as well as the first 4 weeks rental fees and insurance fees up front when your trailer is ready to leave the factory.
What is the set up fee?
An establishment fee is charged separately to your lease cost; this fee goes towards us doing all of the paperwork and getting your new hire trailer set up for you and ready for delivery or pick up.
Can I add signage to my hire trailer?
Absolutely, we understand that a lot of customers want to add their own signage to their trailer, and this is fine, you will just need to ensure the signage is removed and the trailer is returned to Food Trailer Hire in it’s original condition.
Can I modify the hire trailer?
On long term rentals of 12 months or more in many cases we can modify the trailer to suit you. The rental trailers have a standard layout and equipment package but can be customised for long term hire clients.
What if there is standard equipment in the trailer that I don’t want?
Generally, the trailers are fitted out with the standard layout that we have found to be most popular amongst our customers. Most people will run with the standard fit out, but we can make adjustments to this for the long term rentals of 12 months or more. To talk to someone regarding customising the layout on your hire trailer, please email us at office@foodtrailerhire.com.au or give us a call on 1300 813 100.
How long before I can get my trailer?
Delivery timeframes vary depending on the availability of the model you want to hire.
For an accurate ETA, please drop us an email at office@foodtrailerhire.com.au or call us on 1300 813 100, we can let you know what we have available and when we can book it onto the specialised truck for delivery.
Can I later buy my rental trailer?
Unfortunately, the rental trailers are always rental trailers. If you decide you want to buy a trailer, the easiest way is to order a brand new trailer, and your rental agreement will terminate upon delivery of your new trailer. This way, you always have a trailer to trade from.
Do you have a showroom I can come to see the food trailers?
Our factory and display is 10 Mayfield Street, South Murwillumbah NSW. We are open Mon-Fri 8-4pm. Delivery Australia wide from our factory is super easy, we offer delivery for all of our models.
You are welcome to come and have a look at our trailers in person. A lot of our customers fly interstate, fly into the Gold Coast airport and drive 20 minutes south to Murwillumbah – a very straight forward route and a nice way to spend a weekend on the Gold Coast whilst being productive for work! Fly on the Friday after work, pre organise to view the trailers on the Saturday morning, spend the weekend and fly home Sunday in time for work.
Where is the nearest airport to your factory?
We’re around a 20 minute drive south from the Gold Coast airport. It’s an easy drive down to the factory, lots of our customers fly in for the day (or weekend) to visit in person. If you cant make it to the factory, no problems, we have video tours of all our trucks and trailers on our website.
For our full range and pricing https://foodtrailerhire.com.au/food-trailer-hire-pricing/
How long will it take for delivery?
Delivery timeframes vary depending on the availability of the model you want to hire.
All our trailers are tested and have an extensive pre delivery check completed prior to shipping to ensure your trailer is delivered in top working order.
For an accurate ETA, please drop us an email at office@foodtrailerhire.com.au or call us on 1300 813 100, we can let you know what we have available and when we can book it onto the specialised truck for delivery.
Can I pick it up myself?
Yes, many people collect their food trailers directly from our factory, 10 Mayfield Street, South Murwillumbah NSW.
You’re more than welcome to pick up your trailer yourself and get a run down of the equipment face to face. We are open Mon- Fri 8-4pm.
Where do you deliver to?
Delivery is simple and easy, no matter where you’re located in Australia. We only use select carriers that have specialised trucks set up to allow unloading without the need of a forklift.
Please send us an email at office@foodtrailerhire.com.au or give us a call to discuss delivery options for your address.
What is the delivery cost?
Delivery cost varies with location, though we have a cost-effective solution via the fleet of specialist trucks. Please shoot us an email at office@foodtrailerhire.com.au give us a call and we are able to provide pricing for your hire trailer and delivery over the phone.
Do the trailers come with council approval?
We guarantee council compliance on all our trailers. Whilst you will need to apply for council approval for your trailer in your own name, our team of experienced staff will be on hand to assist and walk you through the process every step of the way.
How do I get approved by council?
Each local council has its own trade regulations and approval process, so each process will be slightly different, as are the requirements for council. For example, some councils require 3 sinks, some 4. We guarantee council compliance on all our trailers, and our staff will help you through the process every step of the way.
Where am I allowed to trade?
Again, as each council is different, each will have their own set of regulations regarding where you are allowed to trade. This is to keep fair trade between mobile food businesses (food trucks and trailers) and fixed food businesses (cafes and restaurants). For advice specific to your council, we suggest calling your local council and having them send through their regulations so you can plan where you want to trade. For example, on private land, events and markets, or roadside.
What’s the difference between the different types of council approvals?
In general, councils have 3 types of approval – private land, events and markets, and roadside. The regulations for each vary slightly from council to council (we recommend calling your council to get a copy of their specific regulations) but the approvals are self-explanatory.
Private land permit – you are able to trade on private land with the landowner’s permission.
Can I trade from my home?
If you are aiming to trade from your own property, you can talk to the council regarding a private land permit which allows you to trade from your land, or another owner’s property (with the owner’s permission). This can include residential and commercial properties, provided that it meets your local council’s regulations. As each council in Australia has slightly different regulations, you are best to call them direct and have them send through the regulations specific to your circumstances so you can ensure you are compliant.
Can I travel around Australia and trade?
Lots of people dream of towing a trailer behind them to fund their travelling – what an adventure! You will require the correct council permits for all councils you choose to trade in, so will need to plan ahead a little. Most people travelling with their trailer will opt for one of three scenarios –
1. Roadside permits so they’re able to pull up when it suits (within their council regulations)
2. Events and markets permit to allow them to plan ahead and tour the country attending large events and sightseeing along the way
3. Private land permit so they’re able to organise with the owner to trade outside a business such as a garden centre or service station for a period of time before moving onto their next holiday destination. This permit also allows for a smoko run / coffee run to office buildings and factories provided you are parking in their car park with permission.
This is a great idea for those taking time out to see Australia, trading and paying their expenses along the way.
Do I need insurance?
Yes, you will require public liability insurance. We take care of the vehicle registration and insurance for your trailer. Our staff are able to provide you with any information you require for your insurance.
Who processes the hire application?
The hire application is completed by Food Trailer Hire; the criteria for applicants is that you need to be a permanent resident or citizen, and either working, or have had income on an ABN for 12 months. You will need to pass a credit check.
Drop us an email at office@foodtrailerhire.com.au and we can give you a call and start the process.
How long does the hire application take?
The hire application is simple, straightforward, takes a few minutes over the phone and you will generally get your approval very quickly once you submit your documents. We will need to complete a credit check prior to issuing your hire agreement. For full details, please contact office@foodtrailerhire.com.au or call us on 1300 813 100
